VON24, developed and operated by Acropolis Systems Pvt. Ltd. (“Company”, “we”, “our”, “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, software, and services (“Platform”).
1. Information We Collect
Personal Information: Name, email address, phone number, clinic name, address.
Payment Information: Billing address, transaction details (processed via secure payment gateways such as Razorpay).
Usage Data: IP address, browser type, access time, and usage logs.
Clinic & Patient Data: Information entered by you into the platform, such as patient records, appointments, and billing details.
2. How We Use Your Information
Provide and maintain our services.
Process subscription payments and renewals.
Improve platform performance and user experience.
Communicate updates, alerts, and service-related notifications.
Ensure compliance with legal and regulatory requirements.
3. Data Security
We use encryption, secure servers, and restricted access to protect your information.
Payment data is processed by trusted payment gateways (e.g., Razorpay) and is not stored on our servers.
While we take strong measures, no method of transmission or storage is 100% secure.
4. Data Sharing
We do not sell or rent your personal data. We may share data with:
Payment Processors: For subscription billing.
Service Providers: For hosting, analytics, and technical support.
Legal Authorities: When required by law or to protect rights and safety.
5. Data Retention
We retain your account and related data as long as your subscription is active.
Upon account closure, data will be deleted within a reasonable time, except where retention is required by law.
6. Your Rights
Access, update, or delete your personal data.
Request a copy of stored data.
Withdraw consent for certain uses of your data.
7. Cookies & Tracking
We use cookies to enhance your browsing experience, store preferences, and analyze traffic.
You can disable cookies in your browser settings, but this may limit certain functionalities.
8. Third-Party Links
Our platform may contain links to external sites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
For any privacy-related queries, contact:
ACROPOLIS SYSTEMS PVT LTD
Email: support@von24.com
Phone: +91 97304 65519
Address: ACROPOLIS SYSTEMS PVT LTD, D402, Sai Mystique, Near Bank Of Maharashtra Ambegaon Branch, Ambegaon Katraj, Pune 411046
Note: By using VON24, you agree to the terms of this Privacy Policy.
